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Shipping Policy

We aim to process and ship orders as efficiently as possible.

Processing Time

Orders are processed within 1–3 business days after payment is successfully completed.

Orders are not processed on weekends or public holidays.

Delivery Time

Estimated delivery time is 5–20 business days, depending on the delivery location.

Delivery times are estimates and may vary due to logistics, customs, courier delays, public holidays, or other external factors.

Once your order is dispatched, a shipping confirmation email with tracking details will be sent to you.

We deliver to Europe.

We are not responsible for delays caused by the courier, customs, local delivery services, weather, operational disruptions, or other external factors after dispatch.

Incorrect Address

The customer must ensure the shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect, incomplete, or outdated addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at customerservices.team07@gmail.com.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact support for assistance.

Our support team will assist with checking tracking information and contacting the relevant courier where possible.